All shipping rates will vary depending on a few different factors, some of which include:

If your package has been confirmed via USPS delivered and you did not receive it you must file a claim with USPS as we are not responsible for lost or STOLEN packages.

Once you file a claim with USPS the driver on your route will investigate to ensure it was not accidentally delivered to the wrong address which is the case majority of the time.

If you decide to file a claim through Paypal your tracking number is automatically uploaded which will state that your package was indeed delivered. The only time that we will issue a store credit is when tracking confirms that the package was lost DURING TRANSIT (minus shipping cost) and not for any packages that states DELIVERED in mailbox/porch/reception etc. 

If your package is returned to sender due to an insufficient address or any reason at all, you will be issued a store credit (minus shipping costs) once it is confirmed that The Rebel Effect has received the product.

Here’s How It Works:

• After entering your shipping address during checkout, choose Free In-Store Pickup.
• Complete your online purchase.
• When your order is ready, you’ll receive a “Ready for Pickup” email (this is different from the order confirmation email).
• To pick up your purchase, please bring to the store:
  • The order number
  • A government-approved ID that matches with the credit card used for the purchase
  • Credit card used with your purchase
  • And matching email address or phone number on the order

Orders placed on Saturdays, Sundays and holidays will be available the following 1-4 business days for pickup.